Keeping Mom & Dad Happy
Our Mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable non-medical home care. We are passionate about providing the highest standard of elder care and offer a personal touch to help enrich the lives of our clients.
Our focus is to keep seniors at home or their choice of residence and avoid loss of friends and possessions, loss of independence and freedom, and loss of spirit which is drained by the battles of daily living. We pride ourselves on matching highly qualified, compassionate caregivers to fit the personality, interests, and culture of your loved ones. In that way we lift spirits not only of seniors, but of the family caregiver as well.
Our values are reflected in our motto, Happier At Home, Giving Compassion, Respect, and Independence.
Happier At Home has built a reputation of high standards and excellent home care service. It goes back to the reason Happier At Home was established … to drastically improve home care and to make a difference in the lives of others that are going through these challenges.
How It Began
Debbie Marcello-Bernacki founded Happier At Home and began serving seniors in Rochester, NY in 2007. It was Debbie Marcello-Bernacki’s own family experience caring for her mother that affirmed the need to improve upon in home care. The life-changing experience came when her mother, Angela Marcello, was diagnosed with glioblastoma, brain cancer, at age 64. During Angela’s illness, Debbie and her family tried to provide the daily care for her that was necessary to keep her at home. They experienced how confusing it could be to navigate the healthcare system, and felt they needed guidance.
They came to the reality that they just couldn’t do it all alone and enlisted the help of a local in home care agency. Unfortunately Angela was faced with a different caregiver each day, disrespectful behaviors, and caregivers that didn’t seem like they wanted to be there. Their options for care were not clear and they didn’t know who to turn to with questions.
Debbie not only knew the delivery of in home care could be drastically improved upon, she also felt an incredible desire to make a difference in the lives of others that are going through the same challenges her mother and her family went through. Debbie founded Happier At Home, providing not only in home care, but also professional Geriatric Care Management. Since that time, Debbie, along with her dedicated team of compassionate staff and caregivers, has become a senior care advocate and has a positive impact in the lives of seniors and their family members.